Privacy Policy

Last Updated: November 1, 2024

1. Introduction

Welcome to Pants ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services, including when we utilize third-party service providers like OpenAI, Anthropic and Google.

2. Information We Collect

  • Personal Information: When you create an account, we collect your name and email address.

  • Chat History: We store the conversations you have with our AI to provide and improve our services.

  • Payment Information: Payment details are processed by third-party services like Stripe. We do not store your payment information.

  • Data Processed by Third Parties: We may share your inputs and AI interactions with third-party service providers like OpenAI, Anthropic and Google to provide the AI functionalities of our services.

  • Cookies and Tracking Information: We collect information through cookies and similar tracking technologies when you interact with our website. This includes your IP address, browser type, pages visited, time spent on pages, and conversion events. We use Google Tag Manager to manage website tags. Google Tag Manager itself does not collect any personal data. It facilitates the deployment of other tags, which may collect data as described below.

3. How We Use Your Information

  • Service Provision: To create and manage your account and provide you with our AI services.

  • Service Improvement: To analyze chat interactions to enhance our AI capabilities.

  • Communication: To send you updates, notifications, and respond to your inquiries.

  • Marketing and Analytics: To measure the effectiveness of our advertising campaigns and understand user interactions with our website.

4. Data Sharing and Disclosure

  • Third-Party Service Providers: We may share your information with third parties like Stripe for payment processing. We share chat inputs and AI-generated outputs with third-party service providers such as OpenAI, Anthropic and Google. These providers process the data on our behalf to deliver the AI services.

  • Analytics and Advertising Partners: We use services like Google Analytics and Google Tag Manager to collect and analyze information about your use of our website. These services may use cookies and collect data as described below.

  • Legal Requirements: We may disclose your information if required by law or in response to legal requests.

  • Compliance with Third-Party Policies: These third-party providers are contractually obligated to protect your data and use it only for the purposes of providing services to us.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and other tracking technologies ("Cookies") to collect information about your browsing activities and interactions with our website. This includes:

  • Essential Cookies: Necessary for the website to function properly.

  • Analytics and Performance Cookies: Help us understand how visitors engage with our website, allowing us to improve functionality and user experience.

  • Advertising and Conversion Tracking: Used to track the effectiveness of our advertising campaigns.

Google Tag Manager

We utilize Google Tag Manager to manage and deploy marketing tags (snippets of code or tracking pixels) on our website without requiring code changes. Google Tag Manager does not collect personal information but may trigger other tags that collect data. The information gathered may include:

  • * IP Address
  • * Device Information
  • * Browser Type
  • * Pages Visited
  • * Time Spent on Pages
  • * Conversion Events

This data helps us analyze website traffic and user behavior to optimize our marketing efforts.

Managing Cookies

  • Consent: By continuing to use our website, you consent to our use of cookies and tracking technologies as described in this Privacy Policy.

  • Browser Settings: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being set. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

  • Opt-Out Options: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security, especially regarding third-party service providers.

7. User Rights

  • Access and Correction: You can access and update your personal information through your account settings.

  • Data Deletion: You can delete your account and all associated data at any time through the Account page.

  • Opt-Out of Tracking: You may opt out of cookies and tracking technologies by adjusting your browser settings or using opt-out tools provided by third-party services.

8. Data Use for Service Provision

We use your personal information and chat history to operate and maintain our services. This includes:

  • Operational Support: Troubleshooting, data analysis, and testing.

  • Service Reliability: Ensuring the security and integrity of our platform.

We currently do not use your User Content or AI-Generated Content for training purposes. Should we decide to use your data for training or service improvement in the future, we will update this Privacy Policy and notify you of any significant changes, providing you with the option to opt-out.

9. Third-Party Services

Our services may contain links to or integrations with third-party services and APIs, such as those provided by OpenAI, Anthropic, and Google, including analytics and advertising services like Google Analytics and Google Tag Manager. This Privacy Policy does not apply to those third-party services. We are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party services you interact with.

10. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service signifies your acceptance of the updated Terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@pants.app

Additional Information

Do Not Track Signals

Our website does not respond to "Do Not Track" signals. We adhere to the standards outlined in this Privacy Policy to ensure that your experience on our website is secure.

Compliance with Laws

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have specific rights regarding your personal data, such as the right to access, correct, or delete your information.